Frequently Asked Questions
Is there a free trial?
Section titled “Is there a free trial?”Yes. Every new account starts on a free trial with no credit card required. You can explore estimates, jobs, scheduling, and invoicing before choosing a plan. See Account & Billing for plan details.
Can I use Canvo on my phone in the field?
Section titled “Can I use Canvo on my phone in the field?”Yes. Canvo is fully responsive and works in any mobile browser, so crews can view their schedule, check job details, and update status from the job site. No app install required.
Can I have multiple crews and assign jobs to each?
Section titled “Can I have multiple crews and assign jobs to each?”Absolutely. Add each crew member under Settings → Team, group them into crews, and assign jobs to a crew on the calendar. See Crew & Safety.
Does a customer need an account to approve an estimate?
Section titled “Does a customer need an account to approve an estimate?”No. Customers receive a secure link to view, approve, or decline an estimate — no login required.
Can one customer have more than one property?
Section titled “Can one customer have more than one property?”Yes. A customer can have any number of properties, and each job, estimate, and invoice is tied to a specific property. See Customers & Properties.
How do payments work?
Section titled “How do payments work?”You can send invoices with an online payment link so customers can pay by card. Invoice status updates automatically when a payment is received. See Estimates & Invoices.
Does Canvo integrate with accounting software?
Section titled “Does Canvo integrate with accounting software?”Integrations are expanding — see the Integrations page for what’s available today and what’s on the roadmap.
How do I get help?
Section titled “How do I get help?”Email support@canvo.io anytime, or browse the guides in this help center.